If users are getting this kind of error you may need to implement browser detection code. See the link below.
The webpage at https://...whatever.../yourpage.php has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.
https://chrisschuld.com/projects/browser-php-detecting-a-users-browser-from-php/